Refunds

At MatchGameReady, we are committed to providing our customers with the highest quality products and services. We understand that sometimes, despite our best efforts, a product may not meet your expectations. That's why we offer a 30-day money back guarantee on all our products.

Our Guarantee:

If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it for a full refund. We want you to be confident in your purchase and feel assured that you can shop with us risk-free.

Return Process:

Returning a product is easy and hassle-free. Simply follow these steps:

1. Contact our customer support team within 30 days of receiving your order to initiate the return process.
2. Provide your order details and the reason for the return.
3. Our customer support team will provide you with a return shipping label.
4. Package the item securely, including all original packaging and accessories.
5. Affix the return shipping label to the package.
6. Drop off the package at your nearest post office or shipping center.

Refund Policy:

Once we receive your returned item, our team will inspect it to ensure it is in its original condition and packaging. If everything is in order, we will process your refund within 5 business days.

Exceptions:

While we strive to provide the best customer experience possible, there are a few exceptions to our refund policy:

• We do not offer exchanges for products due to customer mistakes, such as providing the wrong custom picture or using a low-resolution image. We print the picture exactly as we receive it and are not responsible for any modifications or upscaling.

Free Returns:

We believe that returning a product should be easy and convenient for our customers. That's why we offer free return shipping on all eligible orders within the 30-day return window. You can shop with confidence knowing that if a product doesn't meet your expectations, you can return it without any additional cost.

Customer Satisfaction:

Your satisfaction is our top priority. If you have any questions or concerns about our refund policy or need assistance with a return, please don't hesitate to contact our customer support team. We are here to help and ensure that you have a positive shopping experience with MatchGameReady.